FAQ's

1. What is DipMe?

DipMe is a luxury fashion jewelry brand inspired by our founder’s mother and sister, blending
handcrafted Indian traditions with modern elegance to complete every outfit.

2. How did DipMe begin?

Born from our founder’s passion for creativity and gratitude to the women in his life, DipMe was created to empower modern women with artisan-crafted jewelry that tells a story.

3. What makes DipMe different?

  • Premium Electroplating (18K & 22KT gold) that lasts for years
  • Above-standard diamonds and Meenakari engraving by master artisans
  • Adjustable, hypoallergenic designs crafted from high-quality alloys
  • Curated ranges from daily essentials to heritage-rich masterpieces

4. What materials and plating processes do you use?

We use a base of brass, copper, or high-quality alloys, finished with electroplating in 18K or 22KT gold for a luxe, durable shine. Our careful process ensures each piece remains hygienic and smooth over time.

5. Is DipMe jewelry suitable for sensitive skin?

Yes—our pieces are nickel-free and generally safe for sensitive skin. Since allergies vary, we
recommend our pure brass and copper collections for extra peace of mind.

6. How do I find the right fit?

All DipMe rings, bracelets, and necklaces feature adjustable clasps, ensuring a comfortable,
personalized fit without the need for exact measurements.

7. What is your shipping and delivery policy?

  • Processing: Ships within 24 hours of order
  • Delivery: 5–6 days (India)
  • International: Available on prepaid orders by request
  • Tracking: Sent immediately upon shipping

8. What is your return and refund policy?

  • Window: 36 hours from delivery (with unboxing video and images)
  • Condition: Original seal tag intact
  • Refund/Exchange: Processed within 48 hours of return receipt

9. How do I care for my DipMe jewelry?

  • Cleaning: Gently wipe with a soft cotton cloth
  • Storage: Keep in a dry pouch or box to prevent scratches
  • Avoid: Harsh chemicals, moisture, and rough handling

10. Why might the color look different on my screen?

We strive to display the closest color match, but variations in phone displays and settings can cause slight differences in appearance.

11. How can I contact DipMe customer support?

Reach us via:

  • Email: contactdipme@gmail.com
  • WhatsApp: +91 8169003405
  • Social Media: DM us on Instagram or Facebook

Experience the refined elegance of DipMe—where every piece is a masterpiece.